Making every contact count
Making Every Contact Count (MECC) is about making the most of each opportunity to help people improve their health and wellbeing.
We are encouraging frontline staff and volunteers to find time in their conversations with Barnet residents to help them think about and resolve things that could affect their health and wellbeing. These may include job worries, concerns about housing and health-related issues.
Frontline staff include housing officers, employment advisors, social care and healthcare staff and volunteers from many of Barnet's voluntary and community sector organisations.
Do you know how to make every contact count?
Making Every Contact Count (MECC) is an approach to support frontline staff and volunteers to have positive conversations about health and wellbeing with people they meet every day.
Ask, Assess, Advise &…
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National MECC eLearning training
The national MECC eLearning programme is freely available to support people develop an understanding of public health and the factors that impact on a person’s health and wellbeing.
MECC Factsheets
To support staff, volunteers and residents, Barnet Public Health and wider Council teams have created a series of MECC factsheets to help share key messages and signposting information.
There are four groups of factsheets with topics that cover health protection, health behaviours, mental health and dementia, and the wider determinants of health.