Making every contact count
Making Every Contact Count (MECC) is about making the most of each opportunity to help people improve their health and wellbeing.
Making every contact count (MECC) empowers frontline staff and volunteers to use everyday interactions to Ask, Assist, Act - so Barnet residents get timely, simple signposts to support that improve their health and wellbeing.
Whether you are a housing officer, employment advisor, social care or healthcare professional - or a volunteer working with Barnet’s voluntary and community sector - you can make a difference to Barnet’s residents by having brief, meaningful conversations. These chats can help residents improve their health and wellbeing, and also support them with everyday challenges such as finding housing, getting a job, or managing stress and mental health.
By embedding MECC into our work, we can build a fairer, healthier Barnet for everyone, one conversation at a time.
Do you know how to make every contact count?
Making Every Contact Count (MECC) is an approach to support frontline staff and volunteers to have positive conversations about health and wellbeing with people they meet every day.
Ask, Assess, Advise &…
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Making every contact count in Barnet
Empowering conversations for better health and wellbeing.
MECC factsheets
To support staff, volunteers and residents, Barnet Public Health and wider Council teams have created a series of MECC factsheets to help share key messages and signposting information.
Barnet MECC toolkit
The toolkit provides access to resources to help you make every conversation count.
MECC bespoke training
Barnet Public Health have commissioned the delivery of MECC bespoke training for teams, services & partners. Please send an email to the Live & Age Well team if you are interested in this training.